Privacy Policy

Effective Date: 20.11.2024

At Lustra, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By accessing or using Lustra, you agree to this Privacy Policy. If you have any questions, feel free to reach out to us at [Insert Contact Email].

1. Information We Collect

We collect two types of information:

This is information that identifies you as an individual. We collect it when you:

1. Sign up for an account (e.g., name, email address, payment details).
2. Interact with us (e.g., customer support inquiries).

This includes data that doesn’t identify you directly, such as:

1. Usage data (e.g., pages visited, time spent on the site).
2. Device information (e.g., browser type, operating system).
3. Cookies and tracking data (see Section 5).

2. How We Use Your Information

We use the information we collect to:

1. Provide and improve the Lustra platform.
2. Personalize your experience (e.g., tailored content suggestions).
3. Process payments securely.
4. Communicate updates, promotions, and important service notifications.
5. Ensure legal compliance and security.

3. How We Share Your Information

We value your privacy and only share your data in the following circumstances:

1. With Service Providers: For payment processing, analytics, and email delivery.
2. For Legal Compliance: If required by law or to protect our rights.
3. With Your Consent: If you explicitly agree to share your information for specific purposes.

4. Data Security

We take your security seriously and use industry-standard measures to protect your data, including:

1. Encrypted data transmission (SSL).
2. Secure servers and restricted access.
3. Regular security audits.

However: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device that help us improve your experience.

1. To remember your preferences.
2. To analyze website traffic and usage patterns.
3. To deliver personalized content and advertisements.

You can manage or disable cookies in your browser settings. However, this may affect the functionality of the site.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

1. Access: Request a copy of the personal data we have about you.
2. Correction: Ask us to update or correct inaccuracies.
3. Deletion: Request deletion of your personal information (subject to legal obligations).
4. Data Portability: Receive your information in a structured, electronic format.
5. Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, contact us at [Insert Contact Email].

7. Retention of Data

We retain your personal information for as long as necessary to:

1. Provide our services.
2. Comply with legal obligations.
3. Resolve disputes and enforce agreements.

8. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Lustra is not intended for individuals under 13 years of age (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted with a revised "Effective Date." Please review it periodically.